Cornerstone Coaching & Training

Learn the skills and gain the confidence you need to become a better communicator at work and at home.

Communication Skills for Success

Develop your professional and personal communication expertise through skill building, expert coaching, guest speakers, and personalized feedback and guidance. Through this course, you will gain the confidence and ability to become a better communicator at work and at home. It has an emphasis on learning how to prevent and/or handle difficult conversations and people.

Course begins when your registration is complete!

You can start the course at anytime. 

Pricing and registration information is at the bottom of this page.

The #1 skill that employers say they look for in a new hire is good communication skills


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80% of workers who lost their jobs did so because of an inability to effectively communicate.

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70% of company leaders say having excellent communication skills affected their career advancement.

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70% of workers say they are avoiding difficult conversations.


  • Do you want to improve your communication skills for both work and home?
  • Are you an ambitious employee looking to advance in your career?
  • Do you feel confident in your communication skills but wish to hone them even further?
  • Do you want to handle difficult conversations well?

If you answered "yes" to any of these questions, this course is for you.

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Good communication skills are the key to creating a workplace where employees thrive. - SHRM Research Report 2019

The goal of Communication Skills for Success is to teach and support you in learning new skills, habits and methods that will help you become a more confident communicator.

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  • All videos, guides, worksheets, tools, and resources you can download for your convenience.
  • You will learn practical skills that can be applied immediately.
  • All training costs are tax deductible.
  • Payment plans and financial scholarships are available (Email me at [email protected])

Overview of Course Sessions

Communication Skills for Success consists of material delivered over a four-week period, and a course discussion group.

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Where you Are Now

  • The Confident Communicator
  • Communication Skills Self-Assessment
  • Communication and Behavior Style Assessment (STAR)
  • NEW: Virtual Communication
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Communication Essentials

  • Active Listening
  • Non Verbal Communication
  • Communicating with Different Styles and Generations
  • The Power of Appreciation
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Dealing with Difficult People

  • Performance Coaching Skills
  • Hard Conversations
  • Handling Conflict Well
  • Scripts and Tips
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 Where You Want to Be

  • Assessment Review
  • Your Personal Communication Plan
  • Action Plan for Continued Learning

Course Instructor: Betty Lochner, M.Ed, SPHR

My passion for teaching how to become a better communicator comes from my 30+ years in a career that focused primarily on manager and staff development. I saw the transformation of staff and managers first-hand as they began to develop better communication skills. As they improved their communication skills at work, I also heard about the personal benefits of their enhanced communication at home. 

As a professional coach and trainer, I have worked with employees of private corporate organizations, small businesses, and government agencies. I focus on how to gain the communication skills and confidence you need in order to move ahead in both your career and personal relationships.

Becoming a more skilled communicator is a compilation of learned skills, continuing education and professional development, self-awareness, and courage. 


Betty Lochner, Instructor
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Linnea Comstock

Though the coaching package course, Betty has helped me become a much better communicator. I have had my office staff take this course and their skills have improved significantly. I highly recommend this course.

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Debra Neuman

To anyone thinking about taking this course, you definitely should. I took it and was impressed with the content. It made me think outside of my usual communication style. Great course!

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Patricia Roberts

The tools and resources Betty shares are tremendously helpful. Learning how to identify the communication styles of others has helped me become a more effective communicator. 




One Time Payment

  • 5 Training Modules
  • Modules Include: videos, slides, exercises, tools & worksheets
  • E-Book: 52 Communication Tips
  • NEW: Virtual Communication
  • Guide to Facilitating Virtual Meetings



One Time Payment

  • 5 Training Modules 
  • Modules Include: videos, slides, exercises, tools & worksheets
  • E-Book: 52 Communication Tips
  • NEW: Virtual Communication 
  • Guide to Facilitating Virtual Meetings


  •  Individual Coaching & Support including an individual coaching sessions and follow-up  ($100 value)
  • Intentional Gratitude  journal (mailed to you).
Refund policy: Due to the digital nature of the product and its immediate access, we do not offer any refunds after you have started the program. Refunds available from time of purchase until you begin the program.
There is no time limit on completing the program. 

Payment plans and financial scholarships are available upon request.

Email [email protected] with any questions
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